Tire rotation was requested and paid for but not performed. After noticing the problem, I contacted the service manager (Vern Fortin). He was not willing to accept that I could notice the rotation hasn't occurred (Mechanical Engineer with advanced degree. Go Figure!) but agreed to send a refund. The refund never arrived.
Why be a weasel twice over such a minor issue.
But wait, there's more....
This seems to be another in-field observation of a troubling tendency: "Expert Cult". This is the view that only a specialized expert has the ability to own, use, or discuss a particular object or idea. More later...
Update: Lynch has subsequently changed their service manager.
